Frequently Asked Questions
Everything you need to know about our premium linens and services.
What makes your linen different from standard bedding?
The Linen Company uses 100% European flax, which is naturally hypoallergenic, breathable, and more durable than cotton. Our products are pre-washed for a soft, lived-in feel from day one.
How should I care for my linen products?
We recommend machine washing on a gentle cycle with lukewarm water and a mild liquid detergent. For best results, tumble dry on low heat or line dry to maintain the natural texture of the fibers.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unwashed and unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
Are your products eco-friendly?
Sustainability is at our core. Linen is a biodegradable material that requires significantly less water to produce than cotton, and we use OEKO-TEX certified dyes to ensure no harmful chemicals are used.